How to Order

Perfect Bridal is part of a highly respected full-service bridal salon that has been serving brides for more than 25 years. We understand that ordering your bridal gown and bridesmaid dresses is a big decision. We are honored to be part of your special day. We will do everything we can to help make your wedding day perfect.

Please follow the guidelines below to ensure smooth order and delivery of your bridal gown and bridesmaid dresses.

Get a Price Quote

If you haven't already done so, please obtain a free price quote from us. You need to know the designer and style number to get a price quote.

You may get a price quote by filling out our online form or by calling one of our bridal consultants at
+1-888-88-DRESS.

Determine the Right Size

Please refer to the size charts on our site to order the right sizes. Note that some designers may charge extra for larger sizes (e.g. 18 or larger), or for extra length. These additional charges are typically very small. We will notify you if there are any additional charges.

Please be certain to order the right size.You may want to read our information on "How to Measure".

When to Order

Orders should be placed at least 16 weeks from the wedding date. Special orders take up to 18 weeks for delivery from the designer. We recommend placing an order as soon as possible to allow enough time for shipping and any alterations, if necessary.

Bridesmaid Dresses

We strongly recommend placing the order for all the bridesmaid dresses at the same time. This ensures that all the dresses are cut from the same batch of fabric. Making all the dresses from the same batch of fabric is important because the color and weave of the fabric can vary slightly across batches. We want everything to look perfect on your wedding day!

Placing the Order

You may call one of our bridal consultants at 1-888-88-DRESS to place your order. Please have your designer style number, colors and sizes ready.  Our bridal consultant will generate and email a confirmation to you – you must review, sign and fax back to complete your order.  The order is not charged or placed until we receive your signature on the confirmation form. 

Alternatively, you may also fax your order to us. Please fill out the order form posted on our website and fax it to us at the fax number on the order form. All wedding dress and mother of the bride orders will have to be faxed in.

We will confirm all fax orders within 2 business days.  Please note – shipping dates change on a daily basis, should your wedding date be too close to the shipping date due to the delay of your signed confirmation, we reserve the right to cancel your order.  We will contact you should this be the case.

Once the order is confirmed, all sales and orders are FINAL. We place your order with the designer immediately to ensure timely delivery of your bridal gown and bridesmaid dresses. However, the designers do not accept any changes once the order is placed. Hence, we will not be able to accommodate any changes after we place the order. Please be certain of your style selection and the sizes before you place an order.

Payment Procedure

We accept Visa and Mastercard. The payment of your order is due in full at the point of purchase.

We cannot refund any portion of your payment or accommodate any exchanges. Once your order has been submitted, our vendors are unable to make any changes or modifications relative to style, size, color, or specific length.

Shipping

We offer FREE shipping for the following types of order shipped to a SINGLE location within continental United States.

In the event that you need your order to be shipped to multiple locations, we apply a minimal fee of $20 to each additional address.

For shipping charges outside of the continental United States, please contact our customer service department.

For your protection, we strongly recommend shipping to an address where someone can sign for the package during office hour. For example, at your office.

Arrival of Order

When your order arrives at our store, we will verify that the bridal gown and bridesmaid dresses match the order you placed. At this point, we will email you to notify you of the upcoming delivery. Please allow 5-7 business days between the email and the arrival of your bridal gown or bridesmaid dresses.

Customer Service

Our customer service is happy to assist you.
Our customer service hours are:
Monday to Friday: 8.00am to 5.00pm (PST)
Saturday / Sunday: Closed. Perfect Bridal will resume Saturday service in September