I can't thank you enough for your great customer service and professionalism! From beginning to end this was a very enjoyable experience.
I just got my dress yesterday and it is perfect! right color, model and size... Best of all it arrived one month earlier than expected !
For those of you who are skeptical about buying a wedding gown online don't be ! At first I was very scared but there is nothing to be scared about ! You can save a
lot of money !! I went to 4 bridal stores but Perfect Bridal offered the best prices.
I will definitely recommend Perfect Bridal to friends and family !!
Thank you so much for you help. My bridesmaid dresses arrived almost two months early and they look fantastic! I am so glad a friend of mine referred me to Perfect Bridal because it made this experience easy and affordable.
Dear Perfect Bridal,
Thank you! My wedding dress arrived one month early and it's perfect! I found the dress in a local shop, tried it on, and fell in love with it except for the price tag. I found the dress on perfectbridal.com for substantially less.
I was initially hesitant about ordering a dress online. I was concerned that I would receive a "reproduction" gown and not the original style I tried on. I was wrong. The experience has been wonderful; everyone has been so pleasant and professional.
Again, thank you for offering your services online. I'll be sure to pass your information along to anyone I know.
Robin L Gerbers
I just wanted to let you know that I received the flower girl dress in the mail yesterday -- over an entire month early! The dress is beautiful(Eden Bridals Flower Girl dress style 12266)and I cannot wait to see my daughter wear it!
Thank you again for all of your help and time and for contacting the designers for me. I was thrilled to find out that they would cut the dress to a toddler size. I must admit that I was hesitant at first to order a gown online, but it was a great experience working with you and PerfectBridals and I would happily do it again.
After looking around countless shops here in Sydney Australia I couldn't find a flower girl dress that I loved. Luckily, I came across Perfect Bridal that ships to Australia and found my beautiful US Angels ivory organza dress with lettuce sash. After orderering the dress I got a phone call from you confirming all my details and answering my question from my email. I recieved the dress so quickly and in perfect condition. Thank you so much to Cherie and everyone there for such a pleasant online shopping experience. I will definately be recommending Perfect Bridal to others here in Australia.
Dear Kate, Cheri, Anne, and everyone else at Perfect Bridal,
Weddings can be stressful when you are the bride and want everything to go smoothly for 9 bridesmaids. I don't even know where to begin when it comes to Perfect Bridal. They are an amazing company and will go above and beyond any company you could possibly work with. Emails, phone calls, questions, concerns, and everything else you deal with when ordering dresses, they were phenomenal with. Every time I emailed, I got an email right back; every time I called, I got a phone call right back if they missed it. They are very hard working and will do anything to satisfy.
On top of the amazing customer service, their prices are wonderful as well. My bridesmaid dresses were about $260 in the stores and I got them for about $40-$50 cheaper through Perfect Bridal. If I knew about the company before I ordered my wedding gown, I would of used them for this as well. They are 100% trust worthy and are there to please you. I think everyone should use Perfect Bridal for their wedding attire. I could promise that you will be so happy and your stresses about your bridesmaids dresses will be gone! Your gowns are in good hands with them!
When I had decided what bridesmaid dresses I was going to have my girls wear, I was trying to figure out where to get them at because all of my girls were scattered around the state of North Carolina. I thought that the best way to get them would have to girls go to a place near their hometown that carried the line. One of the shops near one of my bridesmaids was going to give me a great deal on all the dresses but that was going to be about $160.00-$200.00 per girl. With the economy starting to down turn and some of my girls having to come up with money for other unexpected things, a bridal dress at this price, while cheap for the particular dress, was still too much for some of them. I was trying not to change the dress but thought I would have to because of the price. My maid of honor found The Perfect Bridal Website and then sent it to me. I was really nervous about ordering bridesmaid dresses off of the internet. I had never done it before and wasn't sure about what they would look like compared to the picture. And then there was the fact that the dresses were going to be about $10.00-$40.00 cheaper. I thought it was a good idea but I still had my doubts. My maid of honor called and found out about the company and I called with my own questions and everyone that we talked to were really nice and helpful. After we ordered our dresses, I was kept up to date on the status making sure that they would be on time. I got an email from Cheri stating that the dresses were a month early. When the dresses arrived at my house, I was so pleased with the quality and the colors of the dresses. They were just like the one that I had seen in the store for about $50.00 more than what we paid for through Perfect Bridal. I would definitely order from them again.
Customer service is both a talent and an art, and Kate shows it in spades. She was patient and thorough, going above and beyond even the most extravagant customer service expectations. She sees beyond the direct question and empathizes with the customer, researching and presenting the full range of options.
Thank you Kate, for a job well done.
I was so happy with the service provided by Perfect Bridal. My dress arrived nearly two months early, and it is just beautiful. Vanessa and the other staff were great, double checking details, and dealing with the time difference that meant communication could be difficult!
I received my dresses today and just wanted to tell you that I am so pleased! Everything is exactly as ordered and they came in a month early! Just to let you know, we have an online wedding chat here in NY consisting of literally hundreds of bride-to-be's and I have just posted about my wonderful experience with your company. This is the one aspect of my wedding planning that was stress-free and I thank you for that!