I was wary of ordering such important items as bridesmaids dresses from so far away and over the internet, but the price quoted was approximately half the price I had been quoted for the same dresses by a UK bridal shop so I couldn't resist.
All of my emails were answered immediately, sometimes with same day phone calls which reassured me enormously. The dresses were ready early, and arrived only 2 days after they were dispatched, I was able follow their journey using the tracking number I was given. The dresses arrived in perfect condition and I am delighted with them.
I will thoroughly recommend Perfect Bridal to anyone I know who is looking for bridal wear, their service & prices are absolutely exceptional.
I got mine already and its BEAUTIFUL ! Thank you so much for the wonderful service ! Since I'm ALWAYS a bridesmaid, and never a bride - I will definitely be using you guys again !
I just wanted to thank you for the wonderful service. I was a little hesitant with online ordering but the dresses were so much cheaper and turned out perfect. The customer service was excellent and always kept me informed of the whereabouts of the dresses. Thanks for a great experience and helping to make my wedding special!
The dress was gorgeous and we received many compliments.
I was skeptical to ordering online, especially a Melody dress. but you put me at easy. Let me explain....we came across the dress online via Quinceneara website. When we started visiting/shopping for the dress locally, a couple of businesses which carried or did carry the brand gave us bad impression/reviews on the maker, but we fell in love with the dress and decision to continue on our search was made...this is when you all came in play.
The dress was beautiful and the style fit my daughter to the tee! The quality was exceptional and we did not have any problems with it. It was altered without difficulty.
We sent a few pictures for you to view. Again .... THANK YOU for your assistance. You went over and beyond your call of duty to satisfy us. Your candor and willingness to make us happy paid off. You can count on us to send business your way.
THANK YOU AGAIN,
Carrie Sanchez-Van Komen
Nevada Van Komen (daughter)
To the Staff at Perfect Bridal,
I wanted to send a big THANK YOU to such a reliable company to order bridesmaid dresses from. In 2006, one of my bridesmaids used Perfect Bridal for her wedding and at the time, I thought she was nuts for going through an "online" company. I didn't have much faith and was very skeptical. It seemed too good to be true. However, the dresses came in before the actual due date and they were exactly what we ordered. Most importantly, you saved us money without skimping on the customer service!
When I started planning my wedding at the end of last year for May of this year, I had no doubt who I wanted to use for ordering the bridesmaid dresses. After figuring out what dress my girls wanted, I phoned my order in. My experience has been nothing short of great. I just received the dresses (weeks before I was told to expect them) and they look fabulous! Now that I've been the bridesmaid and the bride, I can honestly say there's no better way to go than ordering through Perfect Bridal.
I wanted to inform you how much I greatly appreciate all of your assistance in helping to make my ordering process easy and painless. Your customer service skills are above and beyond what I have ever experienced. Because of your service skills, I will definitely utilize perfect bridal for future needs as well as highly recommend perfect bridal to others. Your kind attitudes and level of professionalism are not often found. Again, thanks so much for everything!
Just wanted to let you know I got them an I LOVE THEM!
Thank you so much and everyone there for all of their help!
Now my bridesmaids have PLENTY of time to get alterations!
Thank you thank you thank you! They're GORGEOUS! :)
Thank you for your hard work on my dress. I appreciate your communication with the designer. Thanks again
P.S., I had great customer service when ordering; I think it was "Vanessa". Please tell her thank you for checking out the color for me.
I just wanted to take a minute to let you know the 9 bridesmaids dresses we ordered came in just as you promised. Not only did you save the girls about $70 on their dresses but we received them about a month earlier than expected. I was a little nervous about ordering online but it was the best thing I could have done. Thanks so much for your courteous and professional staff.
Thank you Christine. The dresses arrived yesterday and are exactly as ordered. You made our experience effortless and we will gladly recommend you and Perfect Bridal to friends and relatives.
Thank you again,
Pam (Mother of the Bride)