How to Order
Perfect Bridal is part of a highly respected full-service bridal salon that has been serving brides since 1965. We understand that ordering your bridal gown and bridesmaid dresses is a big decision. We will do everything we can to help make your wedding day perfect - We'd be honored to be part of your special day.
Please follow the guidelines below to ensure smooth order and delivery of your bridal gown and bridesmaid dresses.
If you haven't already done so, please obtain a free price quote of your dress from us. You can obtain the price online by searching for your dress on our website. You can also get a price quote by filling out our quotation form or by calling our bridal consultants at 1-888-88-DRESS. Please provide the designer name and style number for the price quote.
Please refer to the size charts on our site to order the right sizes. Note that some designers may charge extra for larger sizes (e.g. 18 or larger), or for extra length. These additional charges are typically very small. We will notify you if there are any additional charges. Please be certain to order the right size. You may want to read our information on "How to Measure".
Orders should be placed at least 16 weeks from the wedding date. Special orders take up to 18 weeks for delivery from the designer. We recommend placing an order as soon as possible to allow enough time for shipping and any alterations, if necessary.
We strongly recommend placing the order for all the bridesmaid dresses at the same time. This ensures that all the dresses are cut from the same batch of fabric. Making all the dresses from the same batch of fabric is important because the color and weave of the fabric can vary slightly across batches. We want everything to look perfect on your wedding day!
We offer several ways for you to place your order - Online, by Phone, or via Fax.
- Order Online: After browsing our huge designer offerings for your perfect dress, simply navigate to the page of your dress, click 'Add to Bag', and follow the checkout process - see our "How to Order Online" page for more information.
- Order by Phone: You can call our bridal consultants at 1-888-88-DRESS, or 310-694-8078 International, to place your order. Please have your designer style number, colors and sizes ready. Our bridal consultant will generate and email a confirmation to you – to ensure your order is accurate, you must review, sign and fax back to complete your order. The order is not charged or placed until we receive your signature on the confirmation form.
- Order by Fax: Please fill out the order form posted on our website and fax it to us at the fax number on the order form.
We will confirm all fax orders within 2 business days. Please note – shipping dates change on a daily basis, should your wedding date be too close to the shipping date due to the delay of your signed confirmation, we reserve the right to cancel your order. We will contact you should this be the case.
Once the order is confirmed, all sales and orders are FINAL. We place your order with the designer immediately to ensure timely delivery of your bridal gown and bridesmaid dresses. However, the designers do not accept any changes once the order is placed. Hence, we will not be able to accommodate any changes after we place the order. Please be certain of your style selection and the sizes before you place an order.
We accept Visa and Mastercard. The payment of your order is due in full at the point of purchase. We cannot refund any portion of your payment or accommodate any exchanges. Once your order has been submitted, our vendors are unable to make any changes or modifications relative to style, size, color, or specific length.
Shipping is FREE for one address within continental United States for the following types of order:
- A bridal gown and any number of bridesmaid dresses
- Two or more bridesmaid dresses
- All flower girl dresses (single or multiple purchase)
If you need to ship to more than one address, a low shipping fee of $20 is applied for each additional address. For shipping charges outside of the continental United States, please contact our customer service department. To ensure safe receipt of the dresses, we strongly recommend shipping to an address where there is someone to sign for the package during office hours (e.g. at your office).
When your order arrives at our store, we will verify that the bridal gown and bridesmaid dresses match the order you placed. At this point, we will email you to notify you of the upcoming delivery. Please allow 5-7 business days between the email and the arrival of your bridal gown or bridesmaid dresses.
